Privacy & Policy

Introduction

Welcome to MOXAI. Protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our platform, services, and features.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: Name, email address, phone number, and payment details when you sign up or make purchases.

  • User-Generated Content: Files, images, music, videos, and other content you upload or create using MOXAI.

1.2 Information We Collect Automatically

  • Usage Data: Information about your interactions with our platform, including features used, session duration, and error reports.

  • Device Information: Details about your device, such as operating system, browser type, IP address, and device identifiers.

  • Cookies and Tracking Technologies: Information collected via cookies and similar technologies to enhance user experience and improve our services.

2. How We Use Your Information

2.1 To Provide and Improve Services

  • Deliver platform features, including music, image, and video AI tools.

  • Personalize your experience based on preferences and usage patterns.

2.2 Communication

  • Send updates, announcements, and promotional content.

  • Provide customer support and respond to inquiries.

2.3 Security and Legal Compliance

  • Detect and prevent fraudulent activities.

  • Comply with legal obligations and enforce our terms of service.

2.4 Research and Development

  • Analyze data to enhance features and develop new AI tools.

  • Conduct anonymized research to understand usage trends.

3. Sharing Your Information

3.1 With Your Consent

  • We may share your information with third parties when you provide explicit consent.

3.2 Service Providers

  • Third-party partners who assist in delivering our services, such as cloud hosting, payment processing, and analytics tools.

3.3 Legal Requirements

  • We may disclose your information to comply with applicable laws, regulations, or legal processes.

3.4 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Your Choices and Rights

4.1 Access and Correction

  • You can access and update your personal information through your account settings.

4.2 Data Portability

  • Request a copy of your data in a portable format.

4.3 Deletion

  • Delete your account and associated data by contacting our support team.

4.4 Opt-Out

  • Manage email preferences to opt out of promotional communications.

5. Data Security

We implement robust security measures to protect your information, including encryption, firewalls, and access controls. However, no system is completely secure, and we encourage you to take steps to safeguard your account information.

6. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. International Data Transfers

If you access MOXAI from outside the country where our servers are located, your information may be transferred and processed in a different jurisdiction. We ensure compliance with relevant data protection laws during such transfers.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be communicated through our platform or via email, along with the effective date of the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

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